Nursing, Personal Care Attendant (PCA)

Open-ended questions and Silence at appropriate times



Therapeutic communication with open-ended questions: One technique that sometimes takes a little practice is open-ended questions. For example asking, "Do you get along okay with your husband?" will give you a yes or no answer. But if you say, "Tell me about your relationship with your husband," you may receive an answer that is more comprehensive. Thus open ended questions can't be answered yes or no, and may start a conversation.

Caregiver’s silence at appropriate times: Sometimes silence by a caregiver is considered therapeutic, because it encourages the client to continue talking, and helps elderly patients not lose their train of thought. It can also stop the patient from feeling pushed by the caregiver's questions.